BSC buyer guide

Choose software around
the work that matters.

A practical starting point for evaluating case management, individualized funding, employment support, and policy software.

Start with your priority

Which platform should you explore?

Case management

AIMS

For service documentation, person-centred records, goals, team coordination, and quality oversight.

Funding management

TIMMS

For PassportONE and other individualized funding, invoices, reimbursements, family access, and financial reporting.

Employment support

Job Tracker

For employment intake, ISP-aligned goals, employer engagement, placements, and ongoing follow-up.

Policy and training

PoliScribe Assurance

For approved policy content, staff questions, acknowledgements, training, and compliance oversight. Coming soon.

Your evaluation checklist

Six questions to bring to a demonstration.

  1. Workflow: Can we follow one realistic process from intake to reporting?
  2. People: What do frontline staff, administrators, leaders, and families each need to access?
  3. Information: Which records need to move, and what needs cleaning or mapping first?
  4. Oversight: Which reports, approvals, and evidence does our organization require?
  5. Privacy and security: What hosting, access, retention, backup, and assurance evidence do we need to assess?
  6. Delivery: What is included in scope, implementation, training, support, and ongoing cost?

Prepare your team

Make the first conversation productive.

01 · Priorities

Define the problem

Bring two or three workflows that cause repeated effort, missing information, or difficult reporting.

02 · Perspectives

Include the right people

Invite a frontline user, a program lead, and someone responsible for technical or procurement requirements.

03 · Evaluation

Agree on evidence

Decide what a successful demonstration must show and what questions need written follow-up.

Practical answers before you decide.

What can we explore in a demonstration?

Bring your programs, current workflows, and priorities. A tailored demonstration is an opportunity to review the relevant platform in the context of your agency.

What AIMS implementation and training options are available?

AIMS Online provides webcast consultation, implementation, and database training. AIMS Standard adds on-site implementation and train-the-trainer sessions. AIMS Complete Plus+ adds a phase to observe and assist your trainers as they prepare frontline staff. Compare AIMS implementation options.

Where can we review privacy information?

Our Privacy Policy describes how BSC handles personal information. For product-specific hosting, access, backup, retention, and security requirements, include your questions in the evaluation so the details can be confirmed for the proposed service.

When will BSC respond to an enquiry?

We’ll respond within one business day.

Ready to explore the fit?

Tell us your programs, approximate user numbers, priorities, and preferred timeline. Use sample information rather than real client records.